Refund policy

Due to the nature of our handcrafted soap products, we do not offer refunds or exchanges. Each item is made with care, and we are confident you will love your purchase. 

Damages and issues

Please inspect your items upon arrival. If your order arrives damaged or there is an issue with your product, we want to make it right! Please contact us at pineandpetalsoapco@gmail.com within 7 days of receiving your item, and we will work with you to resolve the situation.

Thank you for your understanding and support of our small business!